LEGAL REFERENCE

c63 - Your Account, Your Rights, Our Commitment

c63 operates under clear legal terms designed for Pakistan players. We handle account verification, payment security and dispute resolution transparently so you know exactly where you stand when...

Account SecurityPayment VerificationDispute ResolutionData Protection
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c63 Your Account, Your Rights, Our Commitment

Terms That Protect Your Account

c63 operates in supported regions where local law permits gaming activity. Your account is subject to our standard terms of service, which cover account creation, deposit and withdrawal procedures, and conduct expectations. We verify all accounts through identity confirmation and payment method validation before your first withdrawal. Deposits via JazzCash, Easypaisa, SadaPay and Raast are processed according to each provider's terms and

our platform's security protocols. Withdrawals are verified against your registered payment method and processed within our stated timeframes. We reserve the right to suspend accounts that breach our terms or show signs of fraud or underage access.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

LEGAL SUPPORT

How to Reach Our Legal Team

Email Support Send account or policy questions to our legal...
Account Disputes If you believe your account has been incorrectly...
Payment Issues For deposit or withdrawal problems, contact our payments...
TRUST SIGNALS

How We Earn Your Confidence

Identity Verification

Every account requires verified identity before withdrawal. We use secure document upload and cross-check against payment provider records to prevent fraud and underage access.

Payment Transparency

All deposits and withdrawals are logged in your account history with timestamps and amounts. You can dispute any transaction within 30 days of posting.

Data Security

Your personal and payment data is encrypted end-to-end. We do not share your information with third parties outside our payment processors and legal compliance partners.

Account Closure

You can close your account at any time through your settings. We process closure requests within 24 hours and return any remaining balance to your registered payment method.

Dispute Resolution

If you disagree with a decision about your account, you can escalate to our disputes team. We provide written explanations and follow a formal review process.

Compliance Audits

c63 undergoes regular compliance reviews to ensure our terms and practices align with local regulations in supported regions where we operate.

How Our Legal Terms Compare

Account Verification
We require identity confirmation before withdrawal, matching industry standards across all major platforms in Pakistan.
Payment Security
Deposits and withdrawals are processed through verified payment providers—JazzCash, Easypaisa, SadaPay and Raast—with encryption at every step.
Dispute Timeframe
We investigate account disputes within five business days and provide written findings, faster than many competitors in the region.
Data Retention
Account records are retained for seven years to comply with local financial regulations and support dispute resolution if needed.
Account Closure
You can close your account instantly through settings; we process refunds within 24 hours to your registered payment method.
Conduct Standards
We prohibit fraud, collusion and underage access. Violations result in account suspension and forfeiture of remaining balance.
Jurisdiction
c63 operates in supported regions where local law permits. Our terms are governed by the laws of the jurisdiction where you access the platform.
PLATFORM HIGHLIGHTS

What Defines Our Legal Approach

Transparent Terms Every rule is written in plain English so you understand...
Fast Verification Identity checks complete in minutes. Once verified, you can deposit...
Secure Payments JazzCash, Easypaisa, SadaPay and Raast transactions are encrypted and verified...
Account Control You own your account. Close it anytime, request your data...
Clear Policies Our terms cover account creation, deposits, withdrawals, conduct and dispute...
Local Compliance We follow regulations in supported regions and work with local...

Legal Questions Answered

Log into your account, go to Settings, and select Close Account. We process your request within 24 hours and return any remaining balance to your registered payment method. Your account data is retained for seven years for compliance purposes.

We ask for your name, date of birth and national ID number during signup. Before your first withdrawal, you upload a photo of your ID. We cross-check this against our payment providers to confirm you are who you say you are.

You can dispute any deposit or withdrawal within 30 days through your account history. Click the transaction and select Dispute. Our team investigates within five business days and sends you a written decision with an explanation.

Yes. Your payment details are encrypted end-to-end and processed only through JazzCash, Easypaisa, SadaPay or Raast. We never store your card or account numbers on our servers. All transactions are logged and auditable.

Yes. Go to your Account Settings and select Payment Methods. You can add a new JazzCash, Easypaisa, SadaPay or Raast account and set it as your default for deposits and withdrawals. Old methods remain on file for dispute resolution.

We prohibit fraud, collusion with other players, underage access, and use of automated tools. Violations result in account suspension and forfeiture of your balance. We investigate suspected violations before taking action.

We retain your account records for seven years to comply with local financial regulations and support dispute resolution. After seven years, we securely delete your data unless local law requires longer retention.